Return & Refund Policy

Last updated: October 17, 2026

At ChoplyNest, we are committed to providing quality products and a reliable shopping experience. Please review our return policy carefully before making a purchase.

1. Return Eligibility

Return requests must be submitted within 30 days of delivery.

To qualify for a return, the item must:

• Be unused and in its original condition.

• Be free from damage, signs of wear, scratches, stains, or other signs of use.

• Include all original parts, accessories, and included components.

• Be securely packaged for return, preferably in its original packaging.

Items that have been used, damaged after delivery, modified, or returned incomplete may not qualify for a return, except where required by applicable law.

2. Change-of-Mind Returns

We understand that preferences can change. However, returns are not automatically approved simply because a customer changes their mind.

All change-of-mind requests are subject to review. The product must be unused, undamaged, complete, and in resalable condition.

We reserve the right to decline returns that do not meet these requirements, subject to applicable consumer protection laws.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us promptly at choplynest@gmail.com.

Include your order number, a description of the issue, and clear photos or videos showing the problem. We will review your request and determine an appropriate resolution, which may include a replacement or refund.

Please do not return the item before receiving instructions from our support team.

4. How to Request a Return

To request a return, email choplynest@gmail.com with:

• Your order number.

• The reason for the return.

• Photos or videos, if relevant.

Wait for our approval and return instructions before shipping the product. Sending an item back without authorization may delay processing and does not guarantee a refund.

5. Return Shipping Costs

For approved change-of-mind returns, the customer is responsible for return shipping costs unless otherwise agreed or required by law.

For verified damaged, defective, or incorrect items, we will provide appropriate instructions for resolving the issue.

Original shipping charges are non-refundable unless otherwise required by applicable law or expressly agreed in writing.

6. Refund Processing

Once an authorized return has been received and inspected, we will notify you of the outcome.

If the return is approved, the refund will be issued to the original payment method. Please allow 5–10 business days after refund approval for the funds to appear, depending on your payment provider and financial institution.

If a returned item does not meet the eligibility requirements, the refund may be declined where permitted by law.

7. Order Cancellations

If you wish to cancel an order, contact us as soon as possible. Cancellation is not guaranteed once processing or shipment has begun.

If an order has already shipped, it will be handled according to the applicable return requirements.

8. Contact Us

For return and refund requests, please contact:

ChoplyNest Customer Support
Email: choplynest@gmail.com

All return requests are reviewed individually in accordance with this policy and applicable consumer protection laws. Nothing in this policy excludes or limits any rights that cannot legally be excluded.