Shipping policy
Shipping Policy
Last updated: October 17, 2026
At ChoplyNest, we aim to make your shopping experience simple and convenient. This policy explains how we process and deliver your orders.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
During busy periods or when additional verification is needed, processing may take longer. You will be notified if a significant delay affects your order.
2. Shipping Destinations
We currently ship to the destinations available at checkout. Shipping availability may vary depending on the product and delivery address.
Please ensure that your shipping details are complete and accurate when placing your order.
3. Estimated Delivery Times
For eligible destinations, estimated delivery generally takes 7-14 business days after dispatch.
Delivery times are estimates, not guarantees. Actual delivery may vary due to destination, carrier operations, customs procedures, weather, holidays, or other circumstances beyond our control.
If your order contains multiple items, they may arrive in separate packages.
4. Shipping Costs
Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.
Any free-shipping offers will be clearly identified where applicable.
5. Order Tracking
When tracking information is available, we will send it to the email address provided at checkout.
Please allow a few business days after dispatch for tracking updates to become available. Some shipments may have limited tracking updates while in transit.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If you notice an error, contact us immediately.
We cannot guarantee that an address can be changed after an order has entered processing or been shipped. Additional costs caused by incorrect information may be the customer's responsibility, where permitted by law.
7. Delayed, Lost, or Missing Packages
If your order has not arrived within the estimated delivery window, contact us with your order number.
We will review the tracking information and work with the relevant shipping or fulfillment partner to investigate.
If a package is confirmed lost or another delivery issue occurs, we will work with you toward an appropriate resolution in accordance with applicable law.
8. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or other charges may apply depending on the destination and applicable regulations.
Where such charges are not included at checkout, the customer may be responsible for paying them unless applicable law or the terms presented at checkout provide otherwise.
9. Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible. Changes and cancellations cannot be guaranteed after processing or shipment has begun.
10. Contact Us
For shipping questions or delivery assistance, contact:
ChoplyNest Customer Support
Email: choplynest@gmail.com